Privacy Policy

1. Information We Collect

When you visit the Site, we may collect the following information:

  • Personal Information: name, billing and shipping address, email address, phone number, and payment details

  • Order Information: products purchased, order value, and payment method

  • Technical Information: IP address, browser type, device information, and cookies

  • Usage Data: pages visited, time spent on the Site, and interaction data

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you regarding your purchase or enquiries

  • Improve and optimise our website and services

  • Prevent fraud and ensure website security

  • Comply with legal and regulatory obligations

3. Sharing Your Information

Keiffaz may share your personal information with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping and logistics providers

  • Website analytics and marketing platforms

All third parties are required to handle your data securely and in compliance with applicable data protection laws.

4. Cookies

Our Site uses cookies to enhance your browsing experience, analyse website traffic, and improve our services. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Data Security

Keiffaz implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.

8. Third-Party Links

Our Site may contain links to third-party websites. Keiffaz is not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.